Issues With RM4
As part of the Plug-In Profit Site I received a free copy of Reciprocal Manager. This is software for managing link exchanges with other web sites. It was relatively easy to learn and I currently have about 170 links. There were a few minor bugs but nothing I couldn't deal with.Kevin Ocaiso, the creator of RM which is currently at version 3.3, was working on a major upgrade. He had several new features he wanted to add and felt that the best course of action was to hire programmers to build version 4. This was a complete rewrite.
Unfortunately, RM4 has turned out poorly. There have been some major issues which have resulted in Kevin giving up on this upgrade. I was trying to upgrade my own links into RM4 and, following their advice, tried out a test upgrade. I was never able to import the links from the prior version. I submitted a support ticket but it has been several days and no resolution. Kevin stated that he hired the same programmers to handle technical support also and that hasn't worked out very well either.
So today Kevin sent out a message that he was scrapping RM4 and going back to RM3. He has fired the programmers and will attempt to fix the known issues with RM3 while still planning on a new upgrade.
Kevin has provided previous upgrades at no charge for current users and offered the same with RM4. He has taken full responsibility for the current dilema and I admire him for his openness and willingness to do the right thing. I sincerely wish him the best of luck and I will continue to use RM.
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